ACIS

ME = Management Essentials

Unfortunately people are sometimes unwell, physically and mentally. This Management Essential explains how to enable people to wellness within our The Acis Way principles and processes. Clarity reduces anxiety so our people understand expectations and entitlements. 

After this event, our managers will know our processes and best practice so that you:

• provide clarity through accurate reporting and absence management.
• focus on  positive outcomes
• manage long term absence and phased returns well
• understand various leave entitlements eg maternity, paternity, adoption, compassionate

ME = Management Essentials. As the phrase goes, 'there is no I in Team, but there is an M and an E’!   Your ME module will give you essential information to deliver results through your people.

After attending this face-to-face event about our health & safety culture here you'll be able to.

• Live our health & safety culture for safe ways of working
• Keep health & safety top of mind for all decisions and directions given to your team
• Know where to find and signpost health and safety at work information at source to enable your team do what's right

At Acis the wellbeing of our people, customers and learners is always top of mind. No matter which part of the organisation you work in, you can support people’s mental health and wellbeing.

This virtual accreditation course helps you help others in the moment, and then signpost them to professional support.

certification period - 3 years

As the phrase goes, 'there is no I in Team, but there is an M and an E’! 

 ME = Management Essentials. Your ME modules will give you essential information to deliver results through your people. After attending this face-to-face event in development and coaching you will be able to.

• Provide clarity and set expectations to enable success 
• Use StrengthScope to focus energy, motivation and build confidence in other and yourself
• Use 1-2-1s to build relationships and trust for personal development and getting results 

At the end of this training, you will understand the risk associated with working on houses with gas and other fossil fuels.

certification period - 5 years

Register for your experience it here.

Spend the day at Acis Students at either The Trigon in Sheffield or Raleigh Park in Nottingham working with the on site maintenance team or the engagement and experience team or come along and see what happens on a student open day!

If you can't manage the whole day, please register and we can plan the details.

Health & Safety considerations

Please speak to the host to see if there are any PPE requirements.

Spend some time in our communities to attend an interview with a perpetrator or victim of anti-social behaviour, safeguarding, domestic abuse or it could even be a joint visit with our community policing partners.

Please register and start to plan the details.

Spend some time with our engineers in our community. 

You can request an experience it with the different trades form gas engineer, electrician, plumber, plasterer, joiner

Please register to start planning the details.

Spend the an hour in our Customer Service Centre listening and observing calls from our customers. 

It is advised you come to the CSC before doing an experience it with the Planning Team.

Spend the day out in our communities amongst our customers, this could include showing new customers perspective new homes, dealing with a wide variety of tenancy management matters and completing neighbourhood audits and H&S inspections.

ME = Management Essentials

As a well-known employer in our communities, you are no doubt aware of our reputation as an employer outside, as well as inside the organisation.  This reputation is built by your day-to-day management actions.

This Management Essential looks at some of the decisions that influence our employer brand to enable you to:

• provide positive off-boarding experiences and processes
• examine the risks and opportunities of a review of the purpose or duties of the vacant role  
• provide a positive experience as you attract, screen and interview for your role by :
  •  ensuring equity, diversity and inclusion
  • completing your part in right to work processes  
  • understanding how StrengthScope can direct more insightful questions to bring out the potential in your candidates

ME = Management essentials

Have you ever found yourself describing a person as difficult or challenging when it's really the situation that you find difficult and challenging?

This module explores this so that by the end of the event you:

• are confident to manage conduct and capability issues as soon as they arise
• understand how to develop a performance improvement plan and enable people to achieve a successful outcome
• conduct all disciplinary stages appropriately 
• are aware of the records required for everyday management and investigations

A focus on managing challenging behaviour

1. Gain confidence and knowledge on how to see triggers and deescalate

2. Use our policies and KCSIE guidelines to do what's right

3. Understand the do and don'ts if physical intervention is required

Domestic Abuse Champion training for those interested in  knowing more about domestic abuse, how to spot the signs and where to report concerns.. It also includes training on how to complete a DASH assessment.

Compliments our safeguarding course

Classroom session run with our Lincolnshire partners LDASS

Coming Soon

Coming Soon

PASMA Towers for Users will equip you with the specialist knowledge you need to work safely with mobile access towers. 

Mobile access towers are straight up and down, single bay structures with four legs and wheels that can reach heights of 8m outdoors and 12m indoors.

One full day face-to-face accredited course

certification period - 5 years

3 hour workshop - Domestic Abuse Awareness Training 

Covering:

• Domestic abuse legislation
• Types of abuse
• Controlling & coercive behaviour
• Stalking & harassment
• Barriers to leaving and help & support
• Extras i.e. DASH Risk Assessment, Importance of language, Trauma informed practice, trauma bonds

As part of our EDI awareness session  - hear a lived experience of the menopause from one of our people.

As the phrase goes, 'there is no I in Team but there is an M and an E! Yes ME = Management Essentials

Your ME modules provide you essential information to deliver results through your people. After attending this face-to-face event about our Intro an onboarding your new team member, you will be able to.

• Know the systems and processes for a great start 
• How to create a productive relationship within the first 6 months and beyond
• Manage the capabilities and integrate our new colleagues into The Acis Way

Coming soon

Health and safety is a core part of everything we all do. We rely on all of our people to play their part in implementing our health and safety policy and drawing to our attention, areas in which we can improve.

To that end, and to comply with health and safety legislation, we are all required to read the three documents that make up our health and safety policy every year.

Part of 'your part' is knowing our intentions to create a safe and healthy culture, who is responsible, and the arrangements we have in place. 

Please allow approx. 10-15 minutes to read this information.  

If you would also like a printed copy of the documents, just download and print or ask a colleague / your manager to do this.

In this two hour awareness event you'll gain more understanding of, 

• the experience of people living with dementia.  
• how to communicate with people for the best outcomes for you and them

Learn to keep water systems legionella free for the health and safety of our customers and colleagues.

1 hour to complete 

3 year recertification period

Please use this form to report health and safety occurrences so that we can keep improving the H&S  processes and environments that you work in.

Remember:

• Near miss: an event not causing harm but has the potential to cause injury or ill health.
• Incident: something that has happened in the workplace unexpectedly, which hasn’t caused any personal injury, but may or may not have caused damage, and that warrants reporting
• Accident: something unexpected that has happened in the workplace which has caused personal injury, death or ill-health of an employee or member of the public, or damage to property.

Register for your experience it here.

It is advised to do an experience it with the Customer Service Team first so you can see how the Planning Team follow on once a job has been raised by the CSC.  You will be shown how MRI and Accuserv are used raising jobs for engineers.

This 15 minute course has been developed by the British Heart Foundation to allow people to learn vital life-saving skills.

All you need is a mobile phone or tablet and a cushion to practice on!

This course is designed for use on a mobile phone or tablet - you'll be provided a QR code if you start on a laptop.

This training course will highlight when certain items of PPE should be inspected and what common faults should be identified and recorded. 

After the course, you'll identify critical damage to various items of PPE and understand how to accurately record the findings and dispose of faulty PPE.

Duration 1 day

Certification period 3 years

Audience: some managers, supervisors and charge hands

The course is for our tradespeople and supervisors.

This is a classroom course that lasts half a day.

1. Please sign up for an event.  
2. The H&S advisor will review and approve your interest in this course but you  must make sure your planners and supervisors are aware you're attending this training.

Accreditation period - 3 years